About The Client
xTWO Store is a leading e-commerce platform in the UK specializing in high-quality home improvement and bathroom products. The company aimed to reduce its bounce rate and improve user retention through strategic optimizations.
Challenges
- High Bounce Rates: Key product pages were seeing early exits.
- Slow Mobile Speeds: Heavy images and scripts hurt load times.
- Cluttered Navigation: Users struggled to find what they needed.
- Weak CTAs: Buttons lacked visibility and urgency.
- Inconsistent Content: Product descriptions and layouts varied, affecting trust.
Objectives
- Minimize bounce rate by optimizing website speed, content, and navigation.
- Improve user engagement and retention through a seamless browsing experience.
- Enhance CTA effectiveness to drive interactions and reduce early exits.
Solution
Results
Bounce Rate Reduction: 15.04% decrease.
Case Study Gallery
Objective
- Double the organic traffic
- Rank for high-intent keywords (e.g. “Italian restaurant Singapore”)
- Increase table bookings via organic discovery